Now that the world cup is over...
... let's turn to a completely different subject.
In my professional life (that is, not counting odd jobs) I have had only three employers.
I worked for many years for the nice guys at UNL and for about a year for the not so nice guys at Conectiva (now Mandriva) Ok, I take that back, they were nice guys, they just were not a good place to work at. Or rather to stop working at.
And the third one has been me.
I must say I am pretty happy with me as a boss. I have managed to go through some very difficult moments in my country's economy, and never failed to cover payroll. Then again, I was very willing to take some paycuts, so I am a model employee, at least about that.
But... I have decided, a few months ago, that there are clear limits on how far being one's boss and sole employee can take you, so with a couple of friends we have decided to start a company, sortof.
It's pretty tentative right now, but we are all three quite knowledgeable in many things, and our areas of expertise overlap enough so that we can cover each other, and are different enough that we have a varied service offer.
Our main focus is system/network/DB management, and a little coding. So from now on, you will see every now and then, updates about this new project.
Where are we now:
We have a few customers.
Each of us is keeping most of their old ones, too.
We are using Trac to manage issues like ticketing and documentation.
What we need to do:
We need to start marketing.
Anyone can recommend a good nerdy hosting? Unmanaged, cheap, Linux? We are going right now with Tektonic, which has some very cheap unmanaged plans.
Anyone can recommend good literature on how to manage a service company?
Anyone thinks this is a very bad idea? Or a very good idea? Why?
I am pretty psyched about this, these are the two persons I would trust most in this subject, and we have been friends for a very long time. It's going to be fun :-)
One suggestion: get *everything* in writing. Who covers what, how pay is distributed, who is responsible for what things, etc. Not that you distrust your friends. Not at all. But down the road, having an argument (or worse: a fall out) over "I thought you were..." "I thought you meant this," "I assumed," etc. is not fun.
If you want to stay friends, make sure you understand *now* exactly how everything is going to be run. Being able to point to a document is much more likely to keep your friends than referencing a vaguely (and differently) remembered conversation.
Depending on how "professional" you want to be, ITIL is _the_ management framework for such businesses. I'm sortof in doubt if it make much sense as long as you're only three though. I still think litterature on it might be useful for you, especially for drafting agreements.